Stop losing messages across five different places
Your customer messages you on WhatsApp, comments on Instagram, messages on Telegram, fills in the website form and sends an email too. Who answers all of that? We bring every channel into a single panel, with AI trained on your business to reply right away — and your team joins the conversation whenever it wants, without switching apps.
- WhatsApp, Instagram, Telegram, email and website chat
- Single panel with the full conversation history
- Knowledge base built from your own content
- Hand off to a human agent at any moment
- Flow designed around your real process
Every channel, one panel
WhatsApp, Instagram, Telegram, email and website chat all land in the same place. The reply your team writes in the panel goes out on the channel the customer used — they notice no difference, and nobody has to keep five apps open to avoid leaving a message unanswered.
AI that knows your business
This is not a generic bot with canned replies. We build a knowledge base from your company's real information — services, hours, policies, frequently asked questions — and the AI answers from it. When a question falls outside what it knows, the conversation goes to a person instead of getting a made-up answer.
Discovery before any configuration
Every business handles customers differently. Before configuring anything, we sit down with you to understand how your support works today, where the bottlenecks are and what actually makes sense to automate. The solution is designed around that — not a template switched on by default.
Your team stays in control
The AI handles the repetitive volume. When a case needs a human, your agent takes over in the same panel with the full history in view. You decide what the AI answers on its own and what always goes to a person.
FAQ
- Do I need to change my company's WhatsApp number?
- No. We work with the number your company already uses and your customers already know — nobody needs to be told about a change.
- Will the AI answer everything on its own?
- Only what you authorise. During setup we define which topics it handles and which go straight to an agent. When a question falls outside the knowledge base, the conversation is routed to a person instead of getting an invented answer — we would rather hand off to a human than risk giving out something wrong.
- How long does it take to set up?
- It depends on how many channels are involved and how complex your support is. We run the discovery and set the timeline together with the quote. For reference, our website projects start from around 7 days — customer service rollouts vary with scope and can take longer during busy periods.
- Does it work for a small team?
- That is usually where it helps most. The smaller the team, the more expensive it becomes to spend the day answering the same question twenty times — that is the time automation gives back.